Welcome to our Customer Care section at The Strand Collection Organics. Here, we’re committed to providing outstanding service and ensuring your experience is as smooth and enjoyable as possible. From questions about our all-natural hair growth products to guidance on your orders, our team is here to help. Reach out anytime—we're just a message away and ready to support you on your hair care journey.

At The Strand Collection Organics, we take your privacy seriously. Here's a breakdown of how we handle your personal information:

Information We Collect
 

We receive, collect, and securely store any details you enter on our website or share with us through other channels. This includes but is not limited to:

• Internet Protocol (IP) address used to connect your device to the internet

• Login credentials, such as your email address and password

• Computer and connection data, as well as your purchase history

• We may use software tools to monitor session details, like page load times, duration of visits to specific pages, interactions with the site, and how you navigate away from the page.

Personal Data We Collect
We collect personally identifiable information such as:

• Your name, email address, and password

• Communication details (messages, queries, etc.)

• Payment details, including credit card information

• Comments, feedback, product reviews, and any personal profile information you provide.

Your privacy is our priority, and all the information we collect is used to enhance your experience with The Strand Collection Organics.

For all WHOLESALE INQUIRIES please email us info@thesterandcollection.com

• Credit / Debit Cards

• Offline Payments